FAQ's

What does “RAW” human hair mean? Describes natural human hair that is simply cut and 100% unprocessed. No chemical, steam, or heat treatments have been applied to this type of hair yet. For this reason, it is rightfully considered the purest and most natural type of hair existing in the hair beauty and salon industry.

What is the origin of Alicia Michelle Collection Luxury Hair Extensions? All of our Raw hair is 100% authentic and has been imported from different countries such as India & Cambodia.

Will the hair look exactly like the photos on the site? The picture is presented to give an idea of the hair’s texture and length. Our hair systems are collected from private donors, which may cause a slight variation in bundles when compared to our photos.

How is this length measured? All hair is measured when pulled straight and are true to length.

How much hair is needed for a full sew-in? The fullness that you desire is ultimately your decision.

We suggest:

10-12 inches = 2 bundles 

14-22 inches = 3 bundles 

22-30 inches = 4-6 or more bundles 

30+ inches = 6-10 or more bundles 

Reminder: Longer hair equals shorter weft width, which is why more bundles are needed. 

How many ounces are in each bundle? 3 ounces

How do I know what size wig to order? 

 

How long does the hair last? Depending on how you maintain and protect your hair, it can last from 6 months to 1 year and beyond. 

Frontals and closures should be replaced after two installments 

What color is the hair? The natural state of the donor’s hair color, which is closest related to a 1B.

Can I dye the hair? Yes. 

Can I straighten the hair? Yes.

Can the weft be cut? Yes, but we do not suggest this. It may cause a conflict with the longevity of the hair.

Does the hair shed? You will experience minimum shedding, meaning it will not compromise the volume and fullness of your hair. Proper hair care and maintenance is recommended. We also suggest using a weft sealer.  

How should I protect my hair at night? That is solely up to your discretion. We will only recommend that you NEVER go to sleep with wet hair. Sleeping on wet hair will cause your hair to tangle, which may cause your hair to lose its natural curl pattern. Be sure that your hair is dry before bed.

Can I go swimming? We would suggest putting your hair in a protective style to keep the hair from tangling.  Be sure to wash and condition the hair after swimming.

How can I get my hair to return to its natural curl pattern? Wet your extensions and it will retract back to its natural state. Excessive heat will make the process harder to return to the curl pattern.

What forms of payment do you accept? All major credit cards are accepted.  

How do I maintain my hair?  

Pre-Installation Instructions: 

  1. Wash with a moisturizing shampoo  
  2. Rinse using cold water.
  3. Let hair air dry.
  4. Install. 

Post-Installation Instructions: 

  1. Regularly shampoo hair with sulfate-free products ( use a leave-in conditioner for best results on curly or deep wave) 
  2. Keep styling products to a minimum to avoid weighing down your hair. 
  3. When hair is wet, comb/brush through with a plastic paddle brush. 
  4. Minimum amount of heat will ensure the longevity/lifetime of your hair. 
  5. Always comb/brush hair from the ends to your scalp.
  6. Avoid alcohol based products.

What does "co-wash" mean? Also known as conditioner washing, co-washing is a no-shampoo method of cleansing your hair. A MOISTURIZING conditioner is suggested to keep your waves/curls moisturized and healthy. 

Is there a location where I can come purchase hair? Unfortunately, at this time we are an online based company with NO storefront for you to make a purchase. All orders must be placed online.

Return Policy 

ALL SALES ARE FINAL